The Bank has always stressed the importance of listening to its stakeholders. The idea that the economic success of our bank is closely linked to our ability to create value over time for everyone around us is, we believe, a fundamental concept. By listening and talking to management and employees, we have been able to establish a list of our stakeholders, which is monitored and updated on an ongoing basis. The MPS Group’s stakeholders include customers, shareholders, employees, institutions, trade associations, academic representatives, suppliers, analysts, investors and media representatives. 

The Bank identifies the most appropriate ways to listen to its stakeholders in order to assess the strategic importance of sustainable development issues in relation to the expectations of our business framework.




Investors and


The MPS Group maintains ongoing relationships with investors through a dedicated organisational unit. All information can be found in the Investor Relations section.



Our staff is one of the Bank’s core assets. This is enhanced further by our desire to put employees at the heart of the company’s strategies. The Group is also committed to providing ongoing training to its staff in order to implement technical and professional skills while promoting a positive working environment that values individuality and ensuring equal opportunities in terms of employment and career.

Local customers
and communities


Over the years, the Group has developed a listening strategy to identify the needs of its customers and customise its advisory services. This enables us to support people, businesses and local communities in their activities, while also focusing on the safety of the services provided. The Group also contributes to the protection and enhancement of the historical and artistic heritage of the communities in which it operates.



In accordance with the general guidelines established on the subject by the Code of Ethics and in compliance with legal requirements as well as adherence to the principles promoted by the United National Global Compact Programme, the Group has, for several years, been committed to implementing an environmental policy with the aim of gradually improving the environmental performance of its operations.  



The Group believes that managing the supply chain in a sustainable way means purchasing products and services at competitive economic conditions while ensuring that, throughout the process, environmental impacts are minimised and that vendors do not fail to comply with the principles of corporate social responsibility, particularly with regard to respect for human and workers’ rights and the prevention of all forms of corruption and conflicts of interest. The Group is committed to developing fair and transparent relationships with its vendors.